Guarantee the productivity of your
of your teams
Aware that your productivity and the performance of your business depend on your teams, they must be in full possession of their IT resources at all times.
Thus, when one of your employees suffers from a malfunction of his equipment, it is necessary to act and quickly.
An experience of nearly 20 years in user support and maintenance
Services of the technicians ultra-flexible for specific contexts
Ability to provide English-speaking resources and manage international communications
A complete adaptation to your
reporting requirements
A dedicated project management
The majority of daily IT breakdowns occur on the end-user's environment, his workstation (laptop, desktop, LAN network, peripherals...). It is therefore necessary to give each user the guarantee that an IT expert will be available and able to solve any problem, in the understanding of the stakes of his workstation and in adequacy with your internal IT teams.
With nearly 20 years of experience in user & network support, IRIS has a complete understanding of this environment, and the challenges that characterize it.
Our offer is therefore focused on providing the most qualified and flexible technical workforce possible, in the shortest possible time.
In support of your existing teams or in full management of your IT user support, for one-off actions (dispatch) or short/long term missions, we build the support structure you need.
Our sourcing teams are able to offer you dedicated profiles, adapted to the specificities of your missions, thanks to strict profile selection and skills verification stages.
Our specialty: the management of complex contexts and atypical frequencies.
The IRIS management and planning teams find the right person with the required skills and the expected availability.
We manage daily customers of all sizes, and propose offers tailored to the volume and recurrence.
With a strong involvement of international players in the IT outsourcing structures, IRIS also ensures the provision of English-speaking resources, on the ground as within your dedicated project structure.
Of course, your field needs can be complemented by our helpdesk, logistics and/or hardware repair services, allowing for 360° management of your IT.
Need support for your IT projects?
Looking for a maintainer for your equipment?
Our consultants are here to help you!